FAQ: Eudora crashing immediately upon start?
Is Eudora crashing immediately upon start? Usually this is preceded by Eudora asking permission to rebuild the IN mailbox table of contents. When Eudora is reopened it immediately crashes.
This is a common problem these days due to receiving a so-called malformed message. There are various possible causes of these malformed emails. Some are the result of faulty SPAM mailing clients. Some are due to a faulty MAC email client. Some are the result of local or server based anti-virus programs disinfecting a virus infected mail and leaving a damaged remnant.
A single malformed (usually empty) message received will choke a Eudora .rcv spool file and crash Eudora requiring user intervention to find and delete this .rcv file. The file provokes Eudora to think that it is necessary to rebuild the mailbox and will repeatedly try to place itself in the mailbox thereafter crashing Eudora immediately when started. As this type of mail is now very common this is a serious issue requiring user intervention.
This bug was reported fixed in Eudora 6.2.1.2:
Fixed bug where a poorly formatted incoming message could cause Eudora
to later think that it needed to rebuild the In mailbox's TOC.
Close Eudora and go to your Eudora/spool folder.
If you have Windows Y2k/Xp they are in:
C:\Documents and Settings\YourUserName\Application Data\Qualcomm\Eudora\spool
If you don't know how to see files in the C:\Documents and Settings\YourUserName\Application Data\ folder pls. look here:
http://eudorabb.qualcomm.com/showthread.php?t=4077 for the information in the section "Finding the data folder:".
There is a spool sub folder for each personality. Examine them all and see it there is a file with the .rcv suffix. Delete this file (or you can move it elsewhere and examine it with Notepad) and then restart Eudora. Let it rebuild the Table of contents and examine the mailbox carefully for empty mails and delete them without opening them. Restart Eudora and it should be alright.
If there are many .rcv files left in the spool folder(s) you can use this method from:
http://www.eudora.com/techsupport/kb/1735hq.html
Open Windows Explorer and look inside the Spool folder in your Eudora folder. If there are any files in it with a .rcv extension, move them into an empty folder. Now try and launch Eudora. If that resolves the problem, one of the messages contained in those .rcv files is causing the crash. Quit Eudora and put some of them back (but not all of them) and restart Eudora. If it does not crash, repeat this with another group of files. If it does crash. Quit Eudora and put some of them back (but not all of them) and restart Eudora. If it does not crash, repeat this with another group of files. If it does crash, one or more of the files you put back is bad. Remove half of them and try again. Repeat this process until you find the culprit.
If the above solution does NOT apply for you, pls. consult:
http://www.eudora.com/techsupport/kb/1735hq.html
http://eudorabb.qualcomm.com/showthread.php?t=4071
