FAQ: Crashes? Freezes? Here's help.
a. The most common cause of crashes and freezes is the email scanning features of many Anti-Virus programs - especially Norton and McAfee. Disabling the email scanning feature generally has no influence upon the effectivity of your Anti-Virus protection - you will still be protected by the program's real time protection. If trying this workaround solves your problems, you now know where to ask for help - ie. your antivirus vendor.
b. In some cases a built in gigabit Ethernet NIC (especially on Nvidia chipset motherboards) has an advance tab with the "Checksum Offload" option . Try Disabling this option. See image below.
c. If you do not find the Moodwatch and Content Concentrator features useful, you should shut them off. Moodwatch uses a lot of resources and there is no reason to waste them unnecessarily. If you do not use the ESP feature, you can also remove the esp plugin in the Eudora Program Files folder and the ESP folder in the Eudora Data folder (usually in Documents and settings).
d. Regularly clean the attachment and embedded folders for duplicates of image files downloaded from email newsletters etc. Make sure that you use the Tools > Options > Attachments setting "When message emptied from Trash." If this is on, automatic attachments are deleted from the attachment directory when their corresponding messages are emptied from the trash.
e. It is a very good idea to clean up in your Eudora filters. If you have obsolete or duplicate filters, get rid of them and if you have filters you can't recognize, get rid of them.
An easy way to attack this is to use a little free utility called Eudora Filter Organizer which is available here:
http://www.xs4all.nl/~jvddrift/eufo.zip
f. You can resolve many problems by resetting Eudora settings. Doing this DOES NOT remove or change any of your mail account information
http://eudorabb.qualcomm.com/showthread.php?t=4073
g. If you have recently removed VPN clients or privacy or security related software like anti-virus software which create Layered Service Providers on your computer you may have damaged your Winsock Stack. This can cause problems which affect Eudora. Try this fix:
Use the method below which fits your OS version. If you are on XP SP2, use
the second method:
1) (winsock reset for 2k, xp pre sp2, and 2003 pre sp1)
If you are not using Win XP SP2 you could use this utility:
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
2) (Winsock reset for xpsp2)
type cmd in the Run dialog (above the Start button)
in the Dos box type
netsh winsock reset
enter
restart machine.
After resetting Winsock, applications which have added themselves to the
stack will need to be reinstalled. These may include third-party VPN
clients, some McAfee privacy or network security related software, and
others--check what is working and what is not.
h. If you uninstall Norton Anti-Virus or Security products they break a lot of other stuff, some of which can cause problems for Eudora.
Check:
http://service1.symantec.com/SUPPORT...015165236?Open
i.
Consult these Eudora FAQ's:
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Crashes Randomly
http://www.eudora.com/techsupport/kb/1740hq.html
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Crashes When Sending Mail
http://www.eudora.com/techsupport/kb/1737hq.html
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Crashes When Checking Mail
http://www.eudora.com/techsupport/kb/1736hq.html
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Crashes When Opening
http://www.eudora.com/techsupport/kb/1735hq.html
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Crashes When Exiting
http://www.eudora.com/techsupport/kb/1738hq.html
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Crashes When Opening a Certain Mailbox
http://www.eudora.com/techsupport/kb/2631hq.html
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Crashes When Launching a URL or Attachment
http://www.eudora.com/techsupport/kb/1739hq.html
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Crashes - IMAP
http://www.eudora.com/techsupport/kb/1741hq.html
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Crash or invalid page fault
http://www.eudora.com/techsupport/kb/901hq.html
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Windows Eudora Frequently Asked Questions - Common Eudora for Windows Errors
http://eudora.com/techsupport/win/faq/
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The image below is the configuration of a Gigabit NIC (see b. above:
