Eudora V5.1 Sending Trouble Error 10060 (port 25 over Verizon cable)

[nar]

I'm using Eudora V5.1 & my e-mail address is through Willard-Net (mail.willard-oh.com) but the house where I'm living gets cable internet from Verison. I recently haven't been able to send any messages from Eudora & get this error message;

<Dominant>, Contacting vopmail.willard-oh.com (12.197.232.4), (11:55:11 AM) Could not conect to "mail.willard-oh.com" Cause: connection timed out (10060)

I called my e-mail provider (willard net) & they said the problem was something on Verisons end? Did Verison change something that doesn't let my e-mails send through them to willard-net? How would I fix this? I need to keep my @willard-oh.com e-mail address. I made sure virus & firewall stuff was off & not blocking anything. All settings on my Eudora program have been the same & worked for years, nothing was recently changed.

I've seen that different threads of this problem have been talked about but I'm not that good with the terms or what the problem is. Thank you for your time & any replies will be appreciated, I've spent some time searching but I'm not sure what I'm looking for.

-Nick

[jeffk]

Are you saying that you are physically connected to fiber or DSL lines installed by Verizon? If so, then you most likely have an email address from Verizon nick@verizon.net, and you can use this as a relay personality in Eudora.
See
http://eudora.com/techsupport/tutori...mtp_relay.html
http://eudora.com/techsupport/kb/2107hq.html

[jhmeyers]

Yes, Verizon changed something -- they probably just disabled you
from being able to use port 25 for outgoing mail,
and probably that's the only port that mail.willard-oh.com uses.

One of the web pages at willard-oh.com has a sentence starting with
"These directions assume you have Windows 95 installed,"
so they may not be supplying the most advanced services.

Did you ask them whether you can use any other SMTP port than 25?

You can probably continue using their outgoing mail server
if you connect using their dial-up, instead of via high-speed Verizon internet.

Otherwise, you will need to use some other SMTP (outgoing) mail server.

If you have a Verizon account, you can probably use Verizon's SMTP server,
but one person (who may or may not be correct)
keeps telling me that Verizon changes his "From:" line in emails
to insert his Verizon email address, even though he wants it
to say a different address.

If nothing else happens to work out, it is possible
to get a free Gmail account, and to use it to solve all of these problems;
I will leave the details to later (or to someone else).

[nar]

Hi & thanks for the replies. I looked into it (& was on the phone for most the day). Verizon "limits" the use of port 25 to only users with their address;

http://www22.verizon.com/Residential...One/124274.htm

My e-mail provider (willard-oh.net) will only use port 25 instead of the optional port 587 Verizon wants 3rd party e-mailers to use. Twice today I had the phone on with with a 3 party line (me, Willard net & Verizon) on all at the same time & you should have heard the argument between them. Verizon's argument was that they're trying to limit spam & that Willard-net should change to port 587 & Willard-net's argument was that port 25 has been used for years & that Verizon was trying to force it's customers into getting an "@verizon e-mail address. I've had my willard e-mail (personal & work) for 14 years so that's not changing.

What's my choices other than dial-up to willard-net to send or dropping Verizon to Time Warner? Today was wasted talking to 4 Verizon "help" & the guys at Willard-net trying to solve this.

Thanks again for the replies & advice,

-Nick

[jhmeyers]

When some bridge is out of service,
there could be all sorts of different routes "around" it.

I mentioned the possibility to get a free Gmail account.

If you have that, you can use Gmail's SMTP server
to send your mail -- they are accessible on port 587 (or 465),
and use SSL (encrypted transmission), which Verizon won't block.

Before you start sending mail via Gmail's SMTP server,
you go to your "Accounts" tab in Gmail settings,
and add your "willard-oh" address under "Send mail as";
once confirmed (by clicking a link in an email),
Gmail will be happy to let you say "From: me@willard-oh.com"

You also have to "enable POP" at Gmail -- very simple step.

It is also possible to add a "Reply-to: me@willard-oh.com" header
to outgoing mail sent through Verizon -- this is a bit ugly,
because people will see the Verizon address,
but if they click "Reply," then the reply will go to "willard."

The problem is that people sending new mail to you
are not replying, so how do they know what address to use?

Anyway, Gmail is a way to get a free SMTP server
that you can use from almost anywhere. It is also a way
to get more -- suppose, for example, that you had "willard-oh"
automatically forward all your incoming mail to your Gmail account.

If you now change your POP server in Eudora, to "pop.gmail.com,"
rather than "willard-oh," then you receive all your mail,
exactly the same, but there's a permanent copy,
retained "forever" at Gmail, of everything;
all the mail is also spam-filtered and virus-filtered for you,
by Gmail. If you are anywhere else, without your computer,
you can go to any computer and use your Gmail account
to do anything, email-wise, and it has all your mail permanently stored,
indefinitely (does "willard-oh" let you pile up 7+ GB of old mail?)

"The possibilities are boundless," but real time is not, so that's it for now.

[jeffk]

If you are physically connected to Verizon lines, you should be using outgoing.verizon.net as your SMTP server. Is that your SMTP setting?

Your email "provider" Willard-Net has nothing to do with your sending of email, only your receiving.

I use Verizon DSL and I don't need to use Port 587.

I do, however, have a personality jeffk@verizon.net that I use as the relay personality for sending email.

The email address jeffk@verizon.net never appears in any email I send.

[nar]

Thanks for the replies again, I got the e-mail to finally send out thru Eudora. I sent a test e-mail from my Eudora to my @willard-oh.com email & it came through..The problem is that the reply address in that e-mail is to the @verizon.net address & not my @willard-oh.com address. I don't want anything to do with the verizon address (have it shown or replied to on my e-mails)

Is there anyplace I can send e-mail through port 587 (which verizon allows whichout using a verizon address) & have it forwarded into port 25 (which is the only mail sending port willard-oh.com allows)?

I tried switching the return address on the Eudora (sending thru verizon) personality & verizon blocks it & an error comes up.

thanks again, It's been 2 weeks without being able to reply to my emails.

-Nick

[jhmeyers]

When you sent your message from Eudora,
using Verizon's SMTP server over port 587,
did the "From:" line of your outgoing message say "...@willard-oh.com"
and did Verizon then change that line, so that it arrived at its destination
saying "From: ...@verizon.net"?

If you have not yet actually tried to send a message through Verizon,
with the "From:" line saying it's from "...@willard-oh.com"
then you should try to do that first,
since it would be the easiest and best way.

Verizon does not make changes to JeffK's "From:" address
when he sends mail, but Verizon is a big company,
with many locations, and also with different service plans
(as mentioned in their tech note about this issue),
hence they might not treat all customers alike.

If in fact they are substituting your Verizon address
into any "From:" line of yours that tries to mention a different address,
and if they have also shut off any alternate connection (e.g. on port 25),
then you would either have to get to someone at Verizon
to have an exception made for your account,
either to allow you to use port 25 so that you can continue using Willard's SMTP server,
or else to permit you to use your Willard "From:" address via a Verizon SMTP server,
or else you need to send mail using some other ISP.

To send mail using some other ISP, you could use a Gmail SMTP server,
as previously discussed, or you could drop Verizon and get another ISP,
or you could use dial-up to Willard, or you could do
what a grocery store chain said in its advertisements in New York City,
which was that if there was no D'Agostino market near where you live,
then you should move :)

[nar]

I think I just figured it out..if it lasts.

Verizon will not let me send anything (port 25,465, or port 587) unless my settings are set to;

SMTP Server: outgoing.yahoo.verizon.net
Login Name: my verizon login
Return Address: xxx@verizon.net

I can send out on Port 25 like this & changing it to Port 587 will work too. The problem is that the return address or reply for whoever gets the e-mail will be the xxx@verizon.net address. (I don't want that)

I found that if I write up all my e-mails with the Return Address set as: xxx@willard-oh.com (the e-mail I want on the messages) then try to send them, they won't send & an error will come up. Then I change the setting back to Return Address: xxx@verzion.net, create one new quick blank message with that & send it, all the e-mails with send out including the ones with my xxx@willard-oh.com return address.

This was the only way I found around the Verizon port block. I've called verizon many times & they won't make an exception for me to freely use port 25 without having a verizon return address.

Thanks for all your time & the replies,

-Nick

[jhmeyers]

Originally Posted by nar

Verizon will not let me send anything (port 25,465, or port 587)
unless my settings are set to
SMTP Server: outgoing.yahoo.verizon.net

What happens with: outgoing.verizon.net (the one JeffK uses,
which he says does not substitute his Verizon address)?

I found that if I write up all my e-mails with the Return Address set as
@willard-oh.com (the e-mail I want on the messages) then try to send them,
they won't send & an error will come up.

What is the exact error message?
If it contains a URL, what is the URL?

Most of the time, when other ISPs have contracted out to Yahoo
(such as all the ATT/Yahoo former "Baby Bell" companies),
there has been a way to go to another Yahoo web site
and "register" other "From:" addresses,
after which one can use them in outgoing mail,
so it might be worth not giving up yet in this investigation.

Congratulations on finding a way to "beat the system"
by maintaining a connection in which your first message obeys the rule,
while the subsequent messages don't!

As was mentioned before, you can also use any free Gmail account
to bypass Verizon/Yahoo entirely, so you can always get what you want;
it's just a matter of which way proves easiest.