Whats actually happening??

[aberbotimue]

I want to set the scene, I am a massive advocate of Open Source. and, I am a massive advocate of Eudora.

So when i saw the new anouncments, I was over the moon..

The more I have read, has concerned me more and more.

Asking what parts of eudora I love the most, doesn't work for me... Eudora is what I like.. the whole thing...

so making a new client, with the cool bits doesn't work for me...

All that said, is that actually what is happening??? And if so, what is happening to the original eudora code base??

[mdudziak]

Originally Posted by aberbotimue

I want to set the scene, I am a massive advocate of Open Source. and, I am a massive advocate of Eudora.

So when i saw the new anouncments, I was over the moon..

The more I have read, has concerned me more and more.

Asking what parts of eudora I love the most, doesn't work for me... Eudora is what I like.. the whole thing...

so making a new client, with the cool bits doesn't work for me...

All that said, is that actually what is happening??? And if so, what is happening to the original eudora code base??

In a nutshell what's happening is we are building upon the Mozilla mail/news code to make an open source Eudora. See http://wiki.mozilla.org/Penelope for details.

The existing Eudora code base is not being used for the open source version, and is currently collecting dust.

Matt

[EudoX]

I also hope the new Penelope has the same look and feel as Eudora. I love Eudora. That is why I want it in Penelope. If possible, please make Penelope in such a way that users would think that they are using Eudora (yet, native for Mac OS X). That would be perfect for me. I do not want Thunderbird. I want Eudora. I do not mind the name. But I do mind the look and feel. And there is nothing like the Eudora Look and Feel.

Think of it as the transition from Mac OS 9 to Mac OS X. They are different beasts, but the interface is quite similar. Make Penelope with the same Eudora interface and it will be a success.

But also the big question is: when is Penelope 1.0 expected? Even a tentative date. This year? 2008?

Thanks.

[captwho]

I totally agree!!! Don't mess with the feel of the program. It's great the way that it is.

Originally Posted by EudoX

I also hope the new Penelope has the same look and feel as Eudora. I love Eudora. That is why I want it in Penelope. If possible, please make Penelope in such a way that users would think that they are using Eudora (yet, native for Mac OS X). That would be perfect for me. I do not want Thunderbird. I want Eudora. I do not mind the name. But I do mind the look and feel. And there is nothing like the Eudora Look and Feel.

Think of it as the transition from Mac OS 9 to Mac OS X. They are different beasts, but the interface is quite similar. Make Penelope with the same Eudora interface and it will be a success.

But also the big question is: when is Eudora 1.0 expected? Even a tentative date. This year? 2008?

Thanks.

[findc]

I certainly would like Eudora "as it is" ....

No new name, no new look an feel .....

But at the same time I would like those updates that would make Eudora to stay the leading e-mail program.

That would be things like default message font and color.

I would prefer that things like MoodWatch and anti spam functions would be only plugins that one can choose to add or not.

In the same way Eudora could be a plugin (?) to Mozilla, I don't know if it's possible.

But I prefer single programs for integreted !!!

So please keep Eudora as it is, a stand-alone program.

Thanks

User since 1997 :-)

[bjdobs]

IF Qualcomm is no longer going to use the code for EUDORA and they are just opening the "Concept" of Eudora to open source ... then in effect EUDORA is DEAD ... What I would expect instead is that Qualcomm just release the existing source as is with the express condition that it not be ever sold or used in a product for sale ... in this way "WE" could carry forward the existing EUDORA instead of reinventing the wheel. I saddly just learned of this change after sending some requests for enhancements ... having used Eudora since the beginning of time (still have an original 3.5" Floppy install disk) I am certainly not happy to see it disappear this way.

[mdudziak]

Originally Posted by bjdobs

IF Qualcomm is no longer going to use the code for EUDORA and they are just opening the "Concept" of Eudora to open source ... then in effect EUDORA is DEAD ... What I would expect instead is that Qualcomm just release the existing source as is with the express condition that it not be ever sold or used in a product for sale ... in this way "WE" could carry forward the existing EUDORA instead of reinventing the wheel. I saddly just learned of this change after sending some requests for enhancements ... having used Eudora since the beginning of time (still have an original 3.5" Floppy install disk) I am certainly not happy to see it disappear this way.

Sorry, but the existing Eudora source code cannot be released to the public as it uses a variety of licensed libraries which do not belong to Qualcomm.

If we could have open-sourced the current Eudora source, we would have....

Matt

[OlderNWiser]

Originally Posted by mdudziak

Sorry, but the existing Eudora source code cannot be released to the public as it uses a variety of licensed libraries which do not belong to Qualcomm.Matt

Taking your statement at face value, how has Qualcomm released new versions of the existing Eudora within that constraint?

Is the information in those libraries (or the libraries themselves) "copyrighted" or "patented"? If so, I cannot possibly imagine what an e-mail application would require like that-

Is it "just" an issue of paying royalties, which may be impossible with an open source product?

If someone created, from scratch, another proprietary e-mail application based on Qualcomm's Eudora functionality/user interface, would Qualcomm sue, when Qualcomm is the company that has made the decision to *drop* the product (and breached my full year *paid* support contract several months early)?

[mdudziak]

Originally Posted by OlderNWiser

Taking your statement at face value, how has Qualcomm released new versions of the existing Eudora within that constraint?

Is the information in those libraries (or the libraries themselves) "copyrighted" or "patented"? If so, I cannot possibly imagine what an e-mail application would require like that-

Is it "just" an issue of paying royalties, which may be impossible with an open source product?

If someone created, from scratch, another proprietary e-mail application based on Qualcomm's Eudora functionality/user interface, would Qualcomm sue, when Qualcomm is the company that has made the decision to *drop* the product (and breached my full year *paid* support contract several months early)?

We are able to use those libraries as we paid fees to use the licensed libraries, and we distribute BINARIES that use the libraries, not the SOURCE code contained in those libraries. This is pretty standard practice in software development.

It is an issues of paying royalties, yes, but also those libraries cannot be distributed (made open source) in uncompiled form. Also, the Eudora source does not compile for Linux (Thunderbird does), and the source for Win Eudora and Mac Eudora are different. Open sourcing the current code would take an enormous amount of effort.

As to the question of whether Qualcomm would sue if someone else created an application based on Eudora functionality/user interface, I would imagine not. If they called that application 'Eudora', yes, I believe Qualcomm would sue.

As to your final comment about breaching your support contract several months early, I really don't know what to say other than no, we have not. Qualcomm is honoring the FULL TERM of ALL support contracts. Tech Support is still open, even though we are no longer selling Eudora.

Matt

[OlderNWiser]

Originally Posted by mdudziak

As to your final comment about breaching your support contract several months early, I really don't know what to say other than no, we have not. Qualcomm is honoring the FULL TERM of ALL support contracts. Tech Support is still open, even though we are no longer selling Eudora.
Matt

I was ready to apologize, UNTIL I simply did a search on these forums for "tech support".

When a product works correctly, there is no reason to contact Tech Support *or* visit the product forums.

I didn't even know these forums existed until June of 2006, when my Eudora 6.2.3.4 version was getting totally corrupted (catastrophic, given my 8-10 years of activist archives). Since I assumed my old Eudora software had simply become corrupted after years, I paid to upgrade to Eudora 7.0.1.

Note: As a paid subscriber, I received no notice that any newer versions of Eudora for Windows even existed!

When I still had the severe corruption occurring with Eudora 7.0.1, it was highly likely that Eudora was not the cause of the problem (meaning I wasted that $53.71).

Based on a little Internet research, I posted this thread to the Eudora community: http://eudorabb.qualcomm.com/showpos...62&postcount=1

That thread also documented my paid subscriber problems even submitting trouble tickets successfully. And Tech Support asking me if *I* would uninstall ZoneAlarm and retest Eudora. I get paid for QA testing for major corporations! Where were Qualcomm testers with typical loaded systems before/after major third party product releases?

Since the ZoneAlarm corruption of Eudora in 2006, I only started visiting the Eudora forums again on 2/17/2007 with another severe problem.

Note: As a paid subscriber, I received no notice that yet another new version of Eudora for Windows had been released.

WORSE: As a paid subscriber, I received no notice WHATSOEVER from Qualcomm that Eudora was being totally discontinued! That wasn't already being planned when I paid for Eudora 7.0.1 in June of 2006?

http://eudorabb.qualcomm.com/showpos...53&postcount=3
02-14-2007, 06:11 PM
How about 29 *THOUSAND* copies of e-mails/twice?

<snip>
I believe I encountered an "unexpected error condition" and had to reboot/restart Eudora.

Luckily(??), for only two folders, Eudora had to reconstruct the *.mbx folders. FOR EACH ONE, MORE THAN 29 ***THOUSAND*** IDENTICAL COPIES WERE CREATED!!!!!
I don't know which is worse - that some sort of "infinite loop" occurred or that such an "infinite loop" *stopped* for some unknown reason!

ALSO, EUDORA RE-DOWNLOADED THE YAHOO E-MAIL MESSAGES FOR *THE ENTIRE WEEK* (AT LEAST), CREATING EVEN *QUADRUPLICATES* OF THE ORIGINALS! I HAVE A FOLDER WITH ALMOST 2600 DUPLICATE/TRIPLICATE/QUADRUPLICATE E-MAILS!

Since I am a "Eudora power user", I have over 4500 folders, so I am *still* finding those repetitious e-mails!
==================
Given my own experiences with "Tech Support" when I was in crisis mode in 2006, the posts below might have something to do with my statement about the apparent termination of tech support several months before my paid support expiration on June 11th of 2007.

http://eudorabb.qualcomm.com/showpos...15&postcount=1
05-04-2007, 12:31 PM
...apparently Eudora is no longer giving tech support for paid users.
==================
http://eudorabb.qualcomm.com/showpos...93&postcount=1
04-12-2007, 07:20 PM
Lost five months of all in/out/trash/mailboxes, hiding somewhere
Eudora Tech Support maintains that their software cannot do this.
==================
http://eudorabb.qualcomm.com/showpos...61&postcount=1
04-01-2007, 12:05 PM
No Reply from Tech Support

It now seems clear that when Qualcomm announced that support for Eudora will be discontinued in 6 months, they actually meant that support has already been discontinued. I get automated replies to support requests, but nothing I do can reach a human being. Of course, these forums are also not monitored or supported by Qualcomm staff.

It's very, very frustrating to have paid to upgrade less than a month ago, after paying for upgrades MANY times in the past 10 years, only to learn that the program is now completely unsupported and that the newest version is riddled with bugs that make the program completely unusable.
==================
http://eudorabb.qualcomm.com/showpos...47&postcount=3
04-10-2007, 07:11 AM
I tried reporting this problem to Qualcomm's tech. support TWICE, but both times, they claimed that they could not reproduce! Considering the consistancy with which this bug happens, I have to wonder whether or not they really tried!
==================
http://eudorabb.qualcomm.com/showpos...7&postcount=19
03-30-2007, 06:21 PM
...I'm not getting responses from tech support (I paid to re-register, but that didn't seem to help -- it looks like they're shutting down).
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http://eudorabb.qualcomm.com/showpos...68&postcount=1
03-13-2007, 07:43 AM
Registered but Lost Computer
How can I get in touch with a person at Eudora to look up my registration code? Every time I try to reach tech support they ask me for my registration code--but that code was in the computer which was stolen. Please help. Thank you.